Release Notes - May 2026

Release notes - XPay - May 2026

We are excited to share this month’s product updates, focused on providing merchants with greater visibility into payment performance, enhanced promotional controls, richer analytics, and expanded payment method support. These enhancements are designed to help merchants optimize payment success rates, make more informed business decisions, and offer greater flexibility to customers during checkout.

1. Merchant-Wise Gateway Performance Alerts & Thresholds

We have introduced configurable Gateway Performance Alerts, enabling merchants to proactively monitor the health and success rates of their payment gateways.

A new Performance Alerts tab has been added within the Store Info section of the Merchant Portal. Merchants can now create gateway-specific performance alerts by defining success rate thresholds and configuring email recipients who should be notified whenever a gateway’s performance falls below the specified threshold.

This enhancement allows merchants to identify payment processing issues more quickly, respond proactively to gateway disruptions, and minimize the impact on customer checkout experiences.

2. Payment Method & Payment Gateway Usage Analytics

To provide deeper visibility into payment trends, we have enhanced the merchant dashboard with detailed usage analytics for both payment methods and payment gateways.

Merchants can now easily track transaction distribution across different payment methods and gateways, helping them better understand customer payment preferences and gateway utilization patterns.

These insights enable more informed decision-making around payment strategy, gateway optimization, and promotional campaigns while improving overall payment performance monitoring.

3. BIN Discount Frequency Controls Enhancement

We have enhanced our BIN-based discount engine with additional usage controls, allowing merchants to run more sophisticated and controlled card-based promotional campaigns.

Merchants can now configure frequency-based usage limits for BIN discounts at the card level, including both daily and monthly transaction limits. These controls can be customized based on campaign requirements, enabling merchants to define how often a discount can be availed by an eligible cardholder within a specified time period.

This enhancement provides greater flexibility in designing targeted card promotions while helping merchants manage campaign budgets, control discount exposure, and prevent misuse of promotional offers.

We remain committed to continuously improving our platform with features that enhance merchant controls, provide actionable insights, and expand payment capabilities. Stay tuned for more updates and enhancements next month, and as always, we value your feedback as we continue building better payment experiences together.

Milestones - Checklists

• Easypaisa Tokenization

• UBL Integration

• APG Integration