How To Add Prepaid Amount on COD Orders

This process allows adding a Prepaid Amount to orders with Cash on Delivery (COD) payment mode.

Applicable Tabs

  • Pending Orders

  • Assign Location

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Open Order Details

  • Go to any applicable tab

  • Click on the Order ID

  • The Order Details page will open

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View COD Amount

  • Open the Order Items tab

  • Here you can view the COD amount of the order

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  • Scroll down in the Order Details page

  • Open the Order Additional Details tab

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Add Prepaid Amount

  • Click on Add Prepaid Amount

  • A form will open to enter payment details

Fill Payment Information

Enter the required details:

  • Prepaid Amount (amount to be collected in advance)

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  • Payment Method (MOP)

    • Bank Transfer

    • Mobile Wallet

    • Card Payment

    • Other

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Save Details

  • Click on Save

Result

  • Prepaid amount is added to the order

  • The system updates the order financial breakdown

  • COD amount is adjusted accordingly

Important Notes

  • This feature is only available for COD orders

  • Prepaid amount must be handled carefully to avoid mismatch in total order value

  • Payment method selection is mandatory