This process allows adding a Prepaid Amount to orders with Cash on Delivery (COD) payment mode.
Applicable Tabs
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Pending Orders
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Assign Location
Open Order Details
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Go to any applicable tab
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Click on the Order ID
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The Order Details page will open
View COD Amount
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Open the Order Items tab
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Here you can view the COD amount of the order
Navigate to Additional Details
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Scroll down in the Order Details page
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Open the Order Additional Details tab
Add Prepaid Amount
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Click on Add Prepaid Amount
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A form will open to enter payment details
Fill Payment Information
Enter the required details:
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Prepaid Amount (amount to be collected in advance)
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Payment Method (MOP)
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Bank Transfer
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Mobile Wallet
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Card Payment
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Other
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Save Details
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Click on Save
Result
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Prepaid amount is added to the order
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The system updates the order financial breakdown
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COD amount is adjusted accordingly
Important Notes
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This feature is only available for COD orders
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Prepaid amount must be handled carefully to avoid mismatch in total order value
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Payment method selection is mandatory