The Settings Module in the Order Management System provides brands with configurable options to streamline operational workflows. These settings allow brands to manage locations, couriers, sales channels, auto-assignment rules, auto-booking rules, and more without backend support.
OE’s intuitive UI simplifies the configuration of operational rules, enabling brands to manage operations efficiently and independently. All rules are based on predefined metrics and are designed to be easy to understand and act on.
Sub-Tabs in the Settings Module
1. General
The General tab gives a complete overview of the brand and its operational settings:
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View-only fields: Brand name, short key, and brand ID
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Editable fields: Content type, time zone, OutFinal buffer, and national tax number
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Toggle buttons: Control key operational behaviors such as auto order splitting, manual auto splitting, dual quantity check, Shopify support, auto location assignment, auto booking, and auto processing
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Additional settings: Tax percentage, duplicate order filter, and duplicate check interval
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Packaging slip templates: Select templates for bulk orders and email, and download detailed slips and sample labels
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RMA settings: Enable or disable RMA for returns
2. Sales Channels
The Sales Channels tab allows brands to configure webstore integrations. OMS supports:
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Magento, Shopify, WooCommerce, Salla, Daraz, Amazon, BigCommerce, ShopDeskPOS, Zid
Capabilities:
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Add new channels using Configure New Channel
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Edit existing channel details, including credentials, preferences, and integration settings
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Designate a Primary Sales Channel and enable or disable other channels
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Streamline order routing across multiple platforms
3. Locations
The Locations tab allows brands to manage operational locations:
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Add, remove, or edit locations
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Assign locations for order fulfillment and logistics
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Set location-specific rules for auto-assignment, shipping, and reporting
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Maintain a clean overview of all operational branches
4. Tags Management
This tab enables brands to categorize and manage orders or tasks using tags:
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Create, edit, or delete tags
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Assign tags to orders based on priority, type, or custom rules
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Improve order sorting, filtering, and reporting efficiency
5. Order Assignment Rules
The Order Assignment Rules tab lets brands define rules for automatic order assignment:
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Assign orders to specific teams, locations, or individuals based on pre-defined metrics
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Ensure balanced workload and faster processing
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Reduce manual intervention and operational errors