Release Notes - September 2026

Release Notes – OMS – September 2026

Welcome to the September 2026 edition of XStak’s OMS Release Notes. This release strengthens customer insight, deepens the Odoo integration, and makes marketplace sales-channel management far less manual.

1. Customer Profile – Lifetime Score, Updated in Real Time

The customer score shown in Order Details now reflects the customer’s full delivery history and updates instantly.

Enhancement Details:

• Delivered, Returned and Cancelled percentages are calculated from the customer’s complete history with PostEx and Call Courier, rather than a limited time window

• The score recalculates immediately whenever an order status changes

• The orders list now loads before the profile summary, and a duplicate background request was removed

Key Benefits:

• More accurate risk signal before booking

• Faster Customer Profile page

2. Odoo Integration – Products, Customers, Returns, Cancellations and Pricing

The Odoo–OMS integration now covers the full order lifecycle.

Enhancement Details:

• Product sync from Odoo with a date-range filter, including first-time sync

• Customers are created and mapped correctly between Odoo and OMS, with orders linked to the right brand

• Orders marked Returned or Cancelled in Odoo update in OMS, with inventory added back where applicable

• Product and variant prices sync from Odoo to OMS

Key Benefits:

• One source of truth for stock, orders and prices

• No duplicate products, customers or orders during sync

3. One-Click Resync for Marketplace Secondary Sales Channels

Resyncing a marketplace secondary channel is now a single automated flow.

Enhancement Details:

• Resync runs all cleanup and re-sync steps automatically in the correct order – webhooks, pending orders, product cleanup and a fresh channel sync

• The Resync dialog now refreshes its status live, with no need to close and reopen it

• Clearer confirmation text explaining what the resync will do

• If a sync or resync fails, the actual reason is shown on screen (for example, “A sync or resync is already in progress for this brand”)

Key Benefits:

• Resync without engineering involvement

• Visible progress and clear error reasons

4. International Phone Numbers Preserved from Shopify

Customer phone numbers now keep the country code and format received from Shopify.

Enhancement Details:

• International numbers are no longer converted to a Pakistani format when the order lands in OMS

Key Benefits:

• Correct contact details for international customers

• Fewer failed confirmation calls and messages