Order Booking Rules

Order Booking Rules let you define the logic that automatically assigns couriers to orders. Rules can use a wide range of order attributes, giving you precise control over courier allocation.

Step 1: Access Order Booking Rules

1. Click Logistics from the left sidebar.

2. Select Order Booking Rules from the submenu.

Step 2: Understand the Two Tabs

The Order Booking Rules screen is divided into two tabs:

• Booking Rules — Create and manage individual rules for courier assignment.

• Rules Priority — Define the order in which rules are evaluated when multiple rules apply to the same order.

Step 3: Review Available Rule Types

Within the Booking Rules tab, rules can be created based on the following order attributes:

• Shipping City — Assign a courier based on the customer's city.

• Shipping Country — Assign a courier based on the destination country.

• Pickup City — Assign a courier based on the order's pickup city.

• Location — Assign a courier based on the fulfillment location.

• Shipping Method — Assign a courier based on the selected shipping method (e.g., Standard or Express).

• Payment Method — Assign a courier based on how the customer is paying (e.g., COD or Prepaid).

• Currency — Assign a courier based on the order currency.

• Coupon Code — Assign a courier when a specific coupon code is applied.

• Brand Channel — Assign a courier based on the sales channel brand.

• Aggregator — Assign a courier based on the aggregator platform.

• Order Region — Assign a courier based on the geographical region of the order.

• Location With Destination — Combine the fulfillment location and delivery destination to assign a courier.

• Location With Payment Method — Combine the fulfillment location and payment method to assign a courier.

• Shipping Country With Payment Method — Combine the destination country and payment method to assign a courier.