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How to Article for XAP OMS

How to Install and Set Up XAP OMS on Shopify

Step 1: Install the App

  1. After initiating the installation of the XAP OMS app, you will be redirected to the Shopify app installation page.

  2. Click on the "Install" button to proceed.


Step 2: Enter Store Details

  1. Once the app is installed, you will be redirected to the XAP OMS app.

  2. Enter the required store details after clicking Get Started:

    • Brand Name

    • Store Email Address

    • Shop Type


Step 3: Activate Your Account

  1. After entering your store details, you will receive an account activation email at the provided store email address.

  2. Click on the "Activate Account" link in the email.

  3. You will be redirected to the "Update Password" screen.

  4. Update your password.

Step 4: Configure XAP OMS

  1. Return to the XAP OMS Shopify app.

  2. Copy your Account ID and Email Address.

  3. Click on "Redirect to OMS."

  4. Paste the copied Account ID and Email Address into the respective fields.

  5. Enter your updated password and log into XAP.

  1. You will be redirected to the XAP XStak Portal.

  2. Select the "Inventory and Order Management" option.


Step 5: Set Up Order Prefix in Shopify

  1. Return to the XAP OMS Shopify app and copy the order prefix.

  1. Go to your Shopify settings page.

  2. In the general settings, scroll down to the "Order ID" section.

  3. Paste the copied Order Prefix.

  4. Save the changes.


How to Enable Tracking Page on your Shopify Store?

Step 1: Enable Tracking in XAP OMS

  1. Open the XAP OMS Shopify app.

  2. Navigate to the Settings tab.

  3. Enable the toggle button for Track Order.

  4. Customize your tracking page using the provided customization settings.


Step 2: Add Tracking Page to Your Shopify Store

  1. Go to the Navigation page of your Shopify store under the Online Store section.

  2. To enable the tracking page in the Theme app extension, select the placement of the tracking page in the Menus option.


Step 3: Configure the Tracking Page in Menus

  1. In the selected menu, click on Add Menu Item.

  2. A slider will open where you can add a name for your tracking page. This name will appear on the storefront.

  3. In the next field, select the Pages option.

  4. Then select OMS Tracking Page.


Step 4: Configure the Tracking Page in Theme Settings

  1. Go to the Customize section in the Online Store.

  2. Select Pages from the dropdown of Online Store Pages.

  3. In Pages, you will find an option for Default Page. Select Default Page.

  1. On the left side, under Template, you have the option to add an app. Select XAP OMS here.This will enable Tracking page on the storefront.


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