Skip to main content
Skip table of contents

Tag Management

The Tag Management section allows you to create, manage, and organize all tags used within the Order Management System (OMS). Tags help categorize orders for easy filtering, reporting, and operational visibility. From this tab, you can:

  • View all existing system-defined and custom tags

  • Add new tags individually or in bulk

  • Manage tag visibility in filters and order details

  • Assign tags to specific orders

  • Delete tags that are no longer needed

This feature ensures that your operations team can maintain a clean, organized tagging structure, making it easier to classify orders and improve searchability throughout the OMS.

How to Manage Tags in OMS (Add, Assign & Delete Tags + Bulk Tagging)

1. Access Tag Management

  1. Click on Settings from the sidebar.

  2. Select Tags Management from the dropdown.

  3. All pre-set tags will be visible here.

    Screenshot 2025-12-02 at 16.23.11-20251202-112316.png

2. Add New Tags

  1. Click on Add New Tag.

  2. Enter the tags you want to add.

  3. To add multiple tags, click Add more tag to insert additional tag fields.

  4. Click the Submit button.

    Screenshot 2025-12-02 at 16.23.22-20251202-112327.png

3. Assign Tags to an Order

  1. Open the order you want to update.

  2. Go to the Order Tags section.

  3. Click on Add Tags.

  4. Select the tags you want to add, then click Done.

    Screenshot 2025-12-02 at 16.46.09-20251202-114614.png

These tags will now appear for that order and can be used in filters.

4. Delete Tags

  1. Go to Settings → Tags Management.

  2. Click on Delete Tags.

  3. Select the tags you want to delete.

  4. Click Done.

    Screenshot 2025-12-02 at 16.23.38-20251202-112344.png

5. Add Tags in Bulk (Using a File)

Prerequisite:

Ensure the tags you want to use are already added in Tag Management.

Steps:

  1. Click Order Management from the sidebar.

  2. Click on Action via File.

    Screenshot 2025-12-02 at 16.40.50-20251202-114056.png
  3. Click on Upload File to Add Tag.

    Screenshot 2025-12-02 at 16.41.14-20251202-114119.png

    Prepare a CSV file with 2 columns:

    • Column A: Order IDs

    • Column B: Tags to add

      Screenshot 2025-12-02 at 16.43.05-20251202-114310.png
  4. Upload the file by clicking Click or drag file to this area to upload, then click Upload.
    Once processed, the tags will appear under the order's Order Tags section.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.