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How to remove a product from an order in OE ?

  • Select the order in Awaiting Assigning tab

  • Edit its quantity by clicking on edit

  • Then check Reduce Quantity and then click ok button

  • By  reducing quantity to 0 then click on tick icon and then update items button

  • Order will move to Edited by EBM tab and only users having access can update it

  • Select the order and then click update button

 

  • Product will be removed from order and updated order will move back to awaiting assigning tab, awaiting approval tab.

 

 

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