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How to cancel orders in bulk

Here are step wise instructions to cancel orders in bulk in any tab:

  1. Click on Order Management from sidebar..

  2. Click on "Action via File" button.

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  1. Prepare a csv file, and in first column enter order IDs you want to cancel(PFA the file format). Make sure to add complete order ID including prefix of your brand.

  2. First Logout & Re-login or Hard Refresh Shift + f5

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  1. Select "Upload Bulk Cancel File.

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  1. Click on Click or drag file to this area to upload.

  2. Select Reason For Cancelation.

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  1. Click on Upload button

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