Skip to main content
Skip table of contents

Transaction module

What does different status on XPay Portal signifies ?

  • Captured : Payment Confirmed

  • Time Out : User skips the payment screen or 15 minute timer(set timer) goes out before user enter card details

  • Cancelled : Order was cancelled by the customer

  • Refunded : If an order is refunded , it will be marked as Refunded

  • Pending : If payment is pending from client

  • Failed: If authentication of card details failed

Transaction module is the main screen where the admin can see all the details of transactions.

Filter

Transactions can also be filtered for a specific email, ID, Status, or date range

Transaction Details

By clicking on eye button adjacent to each transaction, one can se details of each transaction.

Refund

Captured order can be refunded by clicking on eye button adjacent to the transaction detail.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.