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How to raise a ticket for support/report an issue?

Report a bug/feature by writing an email

Send an email to omniretain@shopdev.atlassian.net, write the details of bugs/features, and hit send. You can also attach pictures or videos in attachments. This will automatically create a ticket and we will be receiving your request. Please find a sample email :

How to raise a ticket directly from XAP Admin Portal?

https://www.loom.com/share/641970685d564db196a901edb10d9388


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