Release Notes - December 2025

Welcome to the XStak’s December 2025 Release Notes for OMS! We're excited to share with you the latest updates and enhancements to our product and services. This comprehensive overview will provide you with valuable insights into the new features and improvements we've implemented over the past month.

New Features

1. Customer Return Management Module

A new Customer Return Management module has been introduced in OMS to allow users to manage and track customer returns in a structured and transparent way.

Key Capabilities:

• Provides a complete return lifecycle inside OMS

• Helps users track return status without manual follow-ups

• Improves coordination between merchants, couriers, and warehouse teams

CRM Tabs:

• Delivered

  • Shows all delivered orders that are eligible for return

• Return Requested

  • Displays orders for which customers have submitted return requests

• Return In Transit

  • Shows orders that are currently being shipped back to the warehouse

• Returned

  • Contains orders that have been successfully received after return

Impact:

• Gives users full visibility of return progress

• Reduces operational delays in reverse logistics

• Improves customer experience by making return handling faster and more transparent

• Ensures accurate tracking from delivery to final return

• Optimizes Inventory Management: Updates stock levels for returned items, reducing discrepancies and ensuring accurate availability for resale or restocking.

  • Return to Sales Channel Check: Tracks items en route to the warehouse and verifies their eligibility to return to the sales channel, enabling early inventory updates and better demand planning.

  • QC Scanning: Validates item condition and category after receipt, ensuring only quality-approved items are restocked, reducing discrepancies and maintaining inventory integrity.

2. Courier Name Available in Sales API

• A new courier name parameter has been added to the Sales API.

• Merchants and integrations can now see exactly which courier an order was booked with when retrieving order data.

Impact:
Improves transparency, reporting, and downstream system integrations.

3. MOP Column in Assign Location Report

• A new Mode of Payment (MOP) column has been added to the Order List Report in Assign Location.

• Merchants and back office staff often use the Order List Report in Assign Location to view and manage orders.

• Mode of Payment (MOP) tells you how the customer paid for the order — for example, Cash on Delivery (COD), Credit Card, Easypaisa, etc.

Impact:
Helps operations and finance teams distinguish between COD and prepaid orders during order assignment.

4. Bulk “Apply Tags” in All Tabs

• Users can now apply tags in bulk when selecting multiple orders from any order tab.

• Users can select multiple orders at once from any order tab and apply a tag to all selected orders in a single action.

Impact:
Speeds up order classification and reduces repetitive manual tagging.

Improvements

1. PostEx Courier Configuration Enhancement – Portal Type Support (Omni)

We have introduced Portal Type selection in the PostEx courier configuration to ensure correct address code mapping and seamless Omni order booking.

What’s New

• Added Portal Type dropdown in PostEx courier configuration:

  • Merchant Portal

  • Partner / Omni Portal

• Based on the selected portal:

  • Merchant Portal → OMS sends Pickup Address Code

  • Partner / Omni Portal → OMS sends Store Address Code

Key Benefits

• Enables automatic order booking for multiple stores under the Omni portal, even when stores have different locations.

• Ensures orders are booked correctly on PostEx for each store’s respective address without manual intervention.

• Eliminates booking failures caused by incorrect address code mapping.

2. Instant In-App Report Downloads

Users can now access and download reports directly within the app, without relying on email delivery.

• Before: Reports in OMS were sent to users via email. Users had to check their inbox to access them.

• After: Reports are no longer sent by email. Instead, users can:

  • Download reports instantly in CSV format

  • Receive notifications in OMS when reports are ready

  • See a badge count indicating the number of ready reports

  • Get alerts for long-running reports

Impact:
Faster access to data, better user experience, and no dependency on email delivery.

3. Cities Bulk Edit Fixed

The Cities Bulk Edit screen no longer reloads or crashes after updating multiple cities.

• Before: Updating 2–3 cities caused the page to automatically reload, making the feature unusable.

• After : The screen now processes updates smoothly, allowing users to edit multiple cities in one session.

Impact:
Users can now update multiple cities without interruption.

4. Order Tab Action Icons Alignment Fixed

Action icons in the Order ID column are now consistently aligned for all orders.

• All action icons are now consistently aligned in every row.

• Icons are vertically centered and evenly spaced relative to the Order ID.

• The Orders table now has a polished and uniform appearance, improving readability and usability.

Impact:
Cleaner UI, better readability, and consistent order table layout.