Pending Orders
Click on Order Management module from sidebar.
It shows all the pending orders.
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You can click on an order and all the details of the order will appear
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We you scroll down you can see following options:
Comments: You can ad any comment for the order
Order History: It shows Journey of Order
Order Tags : Contains all tags, like OPT, Shipping Free, Deliver after week etc. We can also Edit & Add Tags.
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Recent Orders: Contains all the previous order status.
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Duplicate Orders : It shows duplicate orders in the specific time period. Orders are duplicated if following criteria happens:
Same customer information (Email and Phone Number)
Same SKUs.
Order's date and amount.
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If everything is correct, one can verify the order, the order will move to awaiting assigning.
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