Pending Orders
Click on Order Management module from sidebar.
It shows all the pending orders.
![image-20240220-061515.png](../__attachments/9965404180/image-20240220-061515.png?inst-v=37ad18b0-7081-4d86-878f-0c359baf8255)
You can click on an order and all the details of the order will appear
![image-20240220-061711.png](../__attachments/9965404180/image-20240220-061711.png?inst-v=37ad18b0-7081-4d86-878f-0c359baf8255)
We you scroll down you can see following options:
Comments: You can ad any comment for the order
Order History: It shows Journey of Order
Order Tags : Contains all tags, like OPT, Shipping Free, Deliver after week etc. We can also Edit & Add Tags.
![image-20240220-062233.png](../__attachments/9965404180/image-20240220-062233.png?inst-v=37ad18b0-7081-4d86-878f-0c359baf8255)
Recent Orders: Contains all the previous order status.
![image-20240220-063133.png](../__attachments/9965404180/image-20240220-063133.png?inst-v=37ad18b0-7081-4d86-878f-0c359baf8255)
Duplicate Orders : It shows duplicate orders in the specific time period. Orders are duplicated if following criteria happens:
Same customer information (Email and Phone Number)
Same SKUs.
Order's date and amount.
![image-20240220-062641.png](../__attachments/9965404180/image-20240220-062641.png?inst-v=37ad18b0-7081-4d86-878f-0c359baf8255)
If everything is correct, one can verify the order, the order will move to awaiting assigning.
![image-20240220-062812.png](../__attachments/9965404180/image-20240220-062812.png?inst-v=37ad18b0-7081-4d86-878f-0c359baf8255)