Procedure

  • The company owner can set a notification with a customizable “message” as soon as the SLA level is breached that user will be notified.

Trigger Period(hrs)

- Minimum 1hour
- Maximum 48hours

Receivers

Events

Packer

Awaiting Confirmation

Delivery

Reserved

Customer

Packed

In Transint

Awaiting packing

On Hold

  • Open Admin portal, Open Notification Center

  • Open Scheduled Notifications

  • Follow the Steps shown In the pictures below:

  • Select Create notification

  • Enter the required information

  • Select Submit